Hi there,

I am currently trying to get the Business Architect Java Applet working on my Macbook (OS X Lion 10.7).

Java is installed and any Firewall that might be blocking the Applet is turned off. It just won't start.

Since it uses Java I thought it would be platform-independent. Or does it only work on Windows machines?


Thanks for any help.


by David Bressler
Posted on Tue, 10/04/2011 - 05:01

I would like an answer to this as well, so am commentingso I get an alert.

by Drushen Naidoo
Posted on Wed, 12/07/2011 - 21:41



Has there been any response, to the query listed above. Any assistance will be greatly apprecaited


Drushen Naidoo

by Christian Gasper
Posted on Thu, 12/08/2011 - 05:05

Can you paste us the output of you Java console?

  1. Navigate to the following folder in Mac OS X: Applications > Utilities > Java.

  2. Click the Java Preferences icon.

  3. Click the Advanced tab.

  4. Under the Java console section, select the Show console radio button.

  5. Restart your browser.

  6. Call ARIS Business Archtiect.

  7. Copy & Paste the Output.

by Drushen Naidoo
Posted on Fri, 12/09/2011 - 15:06


Java Plug-in 1.6.0_29 Using JRE version 1.6.0_29-b11-402-11M3527 Java HotSpot(TM) 64-Bit Server VM User home directory = /Users/drushennaidoo   ---------------------------------------------------- c:   clear console window f:   finalize objects on finalization queue g:   garbage collect h:   display this help message l:   dump classloader list m:   print memory usage o:   trigger logging q:   hide console r:   reload policy configuration s:   dump system and deployment properties t:   dump thread list v:   dump thread stack x:   clear classloader cache 0-5: set trace level to <n> ----------------------------------------------------   Java Plug-in 1.6.0_29 Using JRE version 1.6.0_29-b11-402-11M3527 Java HotSpot(TM) 64-Bit Server VM User home directory = /Users/drushennaidooTemporary directory: /var/folders/cx/y7y2mf4n71z9_8csk_2x4qkw0000gn/T/ Using default directory. Local download directory: /Users/drushennaidoo/ARIS71/DownloadClient/ Detecting proxy settings... [PROXY] host:  [PROXY] port: -1 [PROXY] used: false Fatal error: An error occurred while downloading required files. HelpList not found! Possible reasons include:  - the URL you use to connect to the ARIS Client is not correct. Please contact your System Administrator if in doubt.  - you do not have write access to the local download directory  - there's no space left on your local hard disk drive.     Thank You so much for your assistance   The URL is correct. I am connecting through VPN , apple inbuilt VPN in mac os x.  Automatic Proxy Settings are checked. The proxy is enterd in the URL section. I am using passive FTP mode.     Kind Regards Drushen Naidoo   Thank you for your swift response .
by Christian Gasper
Posted on Mon, 12/12/2011 - 11:05

Perhaps there is a problem with your proxy settings since JAVA hasn't found a proxy host ([PROXY] used: false).

Or there is a problem with 64 Bit-JAVA?

by Jaroslaw Kownacki
Posted on Sun, 03/04/2012 - 13:27


Did You manage finaly to install ARIS Architect on Mac? I just managed to install it on Ubuntu. It was necessary to enter 2 lines in Terminal:

ln -sv $(which tar) gtar

PATH=$PATH:. sh /home/ubuntu/Desktop/install_ARIS.version.sh

and that's all. Now I can run Architect (of course without local). Do You think it might work with mac osx?


by Drushen Naidoo
Posted on Wed, 05/23/2012 - 13:10

In reply to by sstein

Hi Jared


Thank you for you response. It is greatly appreciated. I gave up hope with trying to find a resolution to the problem. I am a former windows user, and have a good knowledge of cmd, terminal code is foreign to me. I have copied your string entries and changed path pointing to a folder to on my desktop, but have unsuccessful.

Is there are alternate method, through the GUI.


Kind Regards

Drushen Naidoo


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