I am trying to finish the installation of ARIS Express, but I cannot get it past the Enter Login Data. Obviously I have created a community account and Java is set to use Internet settings. The error dialog mentions checking the system's proxy settings, but it does not say what to check it for? Also, on the IE11 version there does not seem to be "proxy settings", at least that I can find.
Any suggestions?
Thanks
Miro Goepel on
Dear Mr. Shimer,
I assume you have already read the FAQ regarding connection issues: http://www.ariscommunity.com/aris-express/installation-faq#https
If you're using the Microsoft Windows installable file, then it may be possible that ARIS Express is not able to pass your proxy to establish a connection with ARIS Community. In that case, please contact your company's IT support to enable ARIS Express to pass the proxy. In addition, please make sure that ARIS Express is not blocked by a firewall.