ARIS Governance & Standards

Last activity on October 1, 2023 - 11:21 25.7k Views 3 Replies Professional ARIS

Shannon Hicke on July 16, 2014

We are working on developing/improving ARIS standards and governance for our organization. I was wondering if anyone would be interested in providing information about what your organization has done and any lessons learned you could share regarding the following:

1. Governance – Who sets the standards?

2. Roles & Responsibilities & Processes for maintaining content in ARIS – Do you have a central area that creates and maintains process models or do you have modelers throughout your Business departments? Who maintains the library objects (attributes, consolidation activities, etc.)?

3. Have you incorporated swim-lanes or EPC (row display) into your modeling standard? If so, for what process level(s)?

4. What type of process classification framework do you use - APQC, developed your own, or other?

Thanks

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Robin McRae on August 19, 2014

Hi there,

Standards / conventions is one thing and governance is another. The standards /conventions are controlled centrally – of course we have filters which control the objects available and we have a standards manual which explains what's expected at each level. (modeling rules, model types per level, required attributes etc)

The governance - around back-ups, approving models, publishing models, access and license, which also relates to point 2 is controlled centrally. We have different projects generating content so a QA is done to make sure that the standards and conventions are being respected. (Outside firms could be modeling.) We have a project folders where processes can be updated and approved before being placed back in the actual hierarchy and published.

We VACD for levels 1,2 and 3. EPC for level 4 and in the future we will incorporate FADS. People may react strongly at the first sight of an EPC as it's a change from swimlane, but in general, it's adopted quickly because it's easy to ready and navigate from one process to another as well as through the levels… and to generate a RASCI Matrix.

We have a home built process hierarchy. We couldn't adopt any type of generic framework – we tried. We have distinct branches of business with some shared services, so the generic structure didn't speak to our users. This is an important step, when building the process hierarchy you're laying the foundation. It's important that people "see themselves" in the structure. The first 2 level seemed easy compared to level 3. At level 4 we just try to avoid monster processes that no one can read.

You're not alone in your pain, best of luck,

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