We have ARIS Design Server 9.8 installed. It works without a problem most of the time. Recently, clients were unable to connect. I attempted to use the stopall/startall script, but I got an error stating that 'all runnables could not be stopped on localhost'.
After restarting the server, then restarting the ARIS 9.8 service, I was able to use the stopall/startall scripts without a problem and clients were able to connect again.
But one week later this problem reoccurred, where I had to restart the server and restart the service before using the scripts.
Please let me know if you need more information/logs.