Our ARIS application is accessible via the hostname/FQDN of the server. since we are publishing the application, this FQDN is not user friendly and will expose the hostname of the application server. We have created an A record in the DNS which points to the ARIS server but the browsers directs to the FQDN of the server. whats changes need to be done such that the application should be accessible via the DNS of A recor
You can change the server name of ARIS via ARIS Cloud Controller on the computer/VM where ARIS is installed. Your IT team provides you with remote desktop access which allows you to start ARIS Cloud Controller from the program group ARIS on that computer.
You can then change the server name to which ARIS both listens and redirects to via this command:
BUT turning off the redirecting feature might have negative side effects, such as allegedly broken links. That could happen when a user calls your server e.g. by its IP address, vbut the server responds with an internally created link using its official server name. Then such a link seem broken from the client's perspective, or requires an additional login. In most cases it's less error-prone to keep the redirecting feature turned on.
