TS

I have an ARIS Cloud Advanced subscription which is expired on 12/05/2019. I would like to renew it at 2Checkout however there is no renew option.  The 2Checkout support is currently not responding. I am not able to login in into my ArisCloud, not able to renew the subscription and 30 day deadline after service expiration is very close - I've read after 30 days of service expiration data are deleted from the cloud. I'm locked out and there is a risk of loss of data. Please help me urgently, how to resolve this?

by Elke Bastian
Posted on Wed, 07/10/2019 - 13:26

Issue solved.

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