Hi everybody,

I´ve done the installation of both ARIS express and Java (including the necessary settimg as mentioned in the FAQ), and I´ve done the registration im the ARIS community.

Every time I want to start it, I have to go through the first time start procedure, and in addition, my system has enormous performance problems (it takes up tp 60 seconds to create a new process sysmbol...)

Can you halp ?

by Sebastian Stein
Posted on Thu, 09/22/2011 - 10:33

If you have to activate ARIS Express on every startup, your configuration files get deleted. This usually happens by some kind of temporary file cleaning software or because your admin restricted your user profile. I suggest you first try to find why that happens, because it might also explain the bad performance. For example, it could be that your user profile is stored on a remote server and gets automatically cleaned every time you log off.

by Stephan Hauss Author
Posted on Mon, 10/03/2011 - 11:52

Thanks for answering - in the meantime it works. I´ver tried to activate ARIS express several times, and after some 5 times it workd normally. Also the performance hase increased.


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