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I'm not certain if this is a bug or not...but yesterday I created a heap of organisation charts using smartdesign. I saved, exited & came back later to work on them without issue. Worked perfectly every time

Today, however, I don't seem to have the smartdesign option enabled. the buttons on the menu bar are greyed out, and when I right click on the shape smart design is not one of the options to select??

Am I going crazy, or am I doing something incorrectly?

I hope someone can help me quickly.

Tracey

by Stefan Geis
Posted on Tue, 03/30/2010 - 09:34

Tracey,

at the bottom of this site, many possibilities to access smart design are described. Does none of these work? Then you must be crazy :D, which is my helddesk variant of "then I have no clue either".

hth, anyway,

Stefan

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by Michal Ferko
Posted on Tue, 03/30/2010 - 14:01

Do you have this problem in ARIS Express?

Did you configured some new SmartDesign meanwhile?

Do you have this problem in all models or just in that one you mentioned?

 

Michal

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by Tracey McKenzie Author
Posted on Wed, 03/31/2010 - 00:34

Stefan,

Well it seems to be working now. No idea what fixed it. Yes, I checked all the ways to access smartdesign - none of them worked! So perhaps I am crazy! Perhaps to coin the often abused helpdesk phrase "a reboot will fix it"...worked?

Michael - this is using Aris Express. The problem was in all models, which was why I was sooo frustrated.

Not to worry. its not an issue "at this particular point in time".

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by daniel harris
Posted on Mon, 04/05/2010 - 18:00

I am having similar difficulty accessing SmartDesign (ARIS Express) - always grayed-out from menu bar.

 

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by Michal Ferko
Posted on Mon, 04/05/2010 - 20:15

Hi Daniel,

In some situations it is normal that both SmartDesign buttons are grayed out.

If you select more that one elemnt  in model then SmartDesign will be grayed-out.

Tips:

You can "Insert SmartDesign" only if nothing is selected. 

You can "Edit SmartDesign" only if exactly one object is selected



If your SmartDesign buttons are grayed-out all the time then i will need more iformation.

Are you using ARIS Express 2.0 or some older version?

Do you have this problem in all model types?

Is it grayed-out all the time?

 

 

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by daniel harris
Posted on Thu, 04/08/2010 - 21:53

Hi Michal.  I am using ARIS 2.0.  Just checked the other models, looks like it is an inactive link for the BPMN type model only.   I am running Java version: 1.6.0_18. 

Thanks.

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by daniel harris
Posted on Thu, 04/08/2010 - 21:53

Hi Michal.  I am using ARIS 2.0.  Just checked the other models, looks like it is an inactive link for the BPMN type model only.   I am running Java version: 1.6.0_18. 

Thanks.

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by Michal Ferko
Posted on Thu, 04/08/2010 - 22:11

SmartDesign is available for all model types in ARIS Express except BPMN. This is a feature. It is partly because of complexity of BPMN. SmartDesign is not very usefull if you are modeling complex process and BPMN processes can be very complex.

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by Frank Weyand
Posted on Thu, 04/08/2010 - 22:20

Hi,

just one remark: for the whiteboard, there is also no SmartDesign available.

Bye

Frank

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by Eriks Goodwin-Pfister
Posted on Mon, 02/24/2014 - 17:51

The ability to use SmartDesign in BPMN would be invaluable.  This is a feature I love about another modeling program that I use as well.  While I understand the point that SmartDesign is of limited use for an overall complex process, but it would be a great value to define the ST (straight-through) process first and have the major steps (with in/output docs, systems, etc.), pools, and swim lanes auto-generated.

In my opinion, the lack of SmartDesign in initial BPMN mapping is the only major feature preventing Aris Epress from being the dominant modeling program in the larger BPMN community--which means that Software AG is missing out on prospects who go with other modeling programs.

Thoughts?

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