ARIS EXPRESS registration impossible

Posted by Thierry Caro

Posted on Wed, 10/09/2013 - 09:36 in ARIS Express

Hello When we try to register to ariscommunity, we receive a message telling that there is a maintenance until 10/4. Since this happens the 10/09, I am wondering if there is not something wrong with the registration tolol. Can you investigate? Thanks

ARIS Express

25.5k

by Eva Klein

Posted on Wed, 10/09/2013 - 09:57

Hi Thierry,

We are back online since Thursday last week. Were you trying to register for ARIS Community or ARISExpress? If the maintenance window is still shown when to you try access ARIS Community it is a cache-related problem on your side. Please clear your cache. If you still have the same problem after this just contact me again.

Regards

Eva

by Thierry Caro Author

Posted on Wed, 10/09/2013 - 10:31

It is about registering to ariscommunity (the "register" link on the top right of the screen), which affects the first launch of ARIS Express. I cleared the IE cache, and refreshed the screen, and still got the same message. Several users reported the same issue (I am registered since a long time) with nothing like ariscommunity items in the cache.