A large enterprise in Japan has carried out a full cycle of BPM once as a project. Now the project was finished, they are faced with the problem how to keep the BPM active. Can you share your experiences or opinions to overcome this situation?
Best regards,
Yoshihiko
Try to get in touch with this company they will be able to guide you.
I'm in charge of development a methodology of BPM.
In our company, we've compiled our standard business processes
into the ARIS database for SAP system introduction.
I mainly continue three efforts to keep our BPM active.
(1) Legal compliance
We use the BPM methodology for the audit of the Sarbanes-Oxley Act
in specific business domain,
and am going to enlarge the target domain.
It become a steady safeguard not to let our BPM become outdated.
(2) Link with EA
BPM can contribute to the TCO optimization activities
of our information system section
by relating the system life cycle management
to the standard business process management.
It takes time to show result, but there is big merit that
it is easy to show the effect with an amount of money.
(3) Process KPI Monitoring
We measure process KPI by ARIS PPM
and publish Process KPI report every month.
However, it is very difficult to show
concrete contribution to corporate management.
Alexander Cherednichenko on
It seems like to make medical diagnostics for somebody by phone – is it possible? I’m not sure. In the same way it’s impossible to say how to keep the BPM active when you don’t understand enterprise objectives and BPM project goals. In this formulation of the problem you only get general answers, if at all will get, since it can be written on many books