ARIS Express Launcher.cfg problem--jre not found

Hi,

there are two things you can try:

1. fix the problem with the launcher cfg (whereas we did not find the root problem actually)
   
   - and -
2. use the webstart version.

Let us try the first idea first:

You can try to place a file named "launcher.cfg" in the folder "<Express installation folder>\client\" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

and: copy the file named "msvcr100.dll" (will be in a sub folder of the JRE in Express) to <Express installtion folder>\client\ ."

Does this work?

If not, go for solution 2: the "download way for non-windows systems" (which does run on windows actually, whereas you need a locally installed JRE).

Bye,

Frank

Hi，Frank

The approach 1 works. Thanks a lot. I do not expect the help comes in so fast and solves the problem at one try. 

I am impressed with Softwarre A&G that it even supports a community edition product. 

A big thanks to  you, Frank!

BR,

Bob

Hi,

you're welcome. Thank you for you feedback; thus, we know how users can fix this problem if it appears again. The underlaying problem could be bases on access rights on the local machine... we will do further investigations about this.

Bye,

Frank

Thanks!!!!!!!!!

I ran into the exact same problem today, and I have full administrator rights on my Windows machine. Will try the provided solutions.

Solution 1 worked for me, so thank you.

Thanks! 

It helped me with my problem! 

Hola Frank, gracias por la ayuda, lo unico que hice y me funciono fue buscar el archivo "msvcr100.dll" en carpeta bin que está dentro de la carpeta jre, a su vez esta carpeta esta en la carpeta client y lo copie en la carpeta client.

Привет. Проблема при запуске Aris Express, говорится в сообщении об ошибке: Не удалось найти JRE в указанном каталоге. Пожалуйста, восстановите настройки в лаунчере.cfg и повторите попытку. Помогите пожалуйста решить проблему.

It works, awesome tkanks

Thank you! very helpful :)

Hola Frank, muchas gracias me sirvio la primera opcion.

thanks Frank works 100%

Thank you Frank

it works

Yahia Masri

Hello Frank,

this solution has solved my problem. Thanks a lot!

BR

Marcel

Thanks Frank,

Solution-1 still working today. Very helpful your guide.

I can't do all the things you have written. Is there a download of the jre and cfg those can solve the problems?

Thanks solution No1 it worked!

You can try to place a file named "launcher.cfg" in the folder "<Express installation folder>\client\" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

You mean create this file from scratch in a text editor?

and: copy the file named "msvcr100.dll" (will be in a sub folder of the JRE in Express) to <Express installtion folder>\client\ ."

Couldn't find this file in the JRE or anywhere else - nor even in the backup from my first installation, which suffered from the same launch problem.

Couldn't find a solution. Tried uninstalling and reinstalling (twice). Didn't solve the problem. Finally I uninstalled it but DIDN'T reinstall it. That solved the problem.

3 years has been passed, problem is still here, i haven't good words, it's very sad

Solution for me:

1) Install JRE (Java)

2) Run C:\Program Files\ARIS Express\client\lib\express.jnlp

thank you

Работает по предложенной инструкции. 

Нужно создать в папке client файл в формате txt с наименованием "launcher.cfg" и предложенным содержимым. 

Найти в папке jre файл с названием "msvcr100.dll", скопировать и разместить в папке client.

Спасибо.

you are too good

Сработало! Действуйте по инструкции:

создайте текстовый документ -> 
скопируйте код -> 
скопируйте msvr100 ->

Удивительно, что aris не исправили эту ошибку. А ведь самые ранние упоминания о ней, которые мне попались, датируются 2016-м.