Profile picture for user YvesSobeys123


After opening smart design engine in aris express, I' m unable to close it and do anything in the software.

The only way to way out is by closing the program in task manager.

I'll try to reload the version and delete the installation and reinstall. I still have this problem.

I'm on Win 7

Something I don't understand or it's an installing problem



by Frank Weyand
Posted on Thu, 04/21/2016 - 09:14


could you attach the log files in "%userprofile%\ARISExpress\log" and "%userprofile%\ARISExpress\server\log"?

Thanks, Frank


Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • Profile picture for user kbiront
  • PacMan


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock