Probleme mit der Installation

Hi,

because  I’ve got no answer on my request  formulated in German I’ll put the questions again in English.

After I got my license keys “Aris Architect for students” and “PD&A for students” by mail, I copied the link ftp://aris.softwareag.com/released/ARIS_96x/ARIS_Client/ARIS_Client_96_0_1_1_882262.zip pasted it into the browser Firefox, and downloaded  the Aris Client Setup (4.084.873 KB).

Using the link http://aris.softwareag.com/ARISDownloadCenter?detail=Y&groupname=ARIS%20Education%20Package&language=en (link is external) Idownloaded the Package “AEP_PDA_Materials.zip”.

And using the four links below the heading “Materials” on the page http://www.ariscommunity.com/university/downloads/aris-design-and-analysis I downloaded four files.

I unzipped both *.zip-Packages into the directory “C:\Users\Elisabeth\Downloads” where the downloaded four files are also stored.

After that I double-clicked in Windows-Explorer (Windows 7 Home Premium) filename Setup.exe, located in the unzipped directory “C:\Users\Elisabeth\Downloads\ARIS_Client_96_0_1_1_882262\ARIS Client”

When asked to choose the components, I always chose ARIS Architect/Designer and dependent on   license key used “UML” or “Administrator”.  Then the Setup started. But some time later it got inactive.  There were no more changes in the setup-window and the task-manager showed for the setup-process a CPU utilization of 00. So I stopped the setup-task. Before trying the next setup I shut down the PC because some processes – containing the letters “java” - were still “active” after I stopped the setup-task and prevented a second start of setup.exe. I downloaded the new version of java, but the setup-process still didn’t run successfully.

What’s wrong with my way to install ARIS Client 9.6?

Is it possible to use both licenses at the same time?

Elisabeth Zacher

Dear Mrs Zacher , hello Elisabeth !

I have read both blogs , german & english , but sorry I can't help you at this time because I am a newbie in aris and my skill focus today on server admin not client end user tools AND (!) we have the OLD version 7 on win2008 later version 9 of aris on linux on another company division - you cantry to connect Mr Danny Brüser from DB Systel GmbH if you can connect him over this blog in this community

Nice to hear from you in this community too , your problem sounds as java detail , and its genaral NOT recommend to STOP and interrupt a installation process in windows , because the registry opration every win install makes !

So you may be  have complicated the unique problem with your action - see the logs and speak about it with a aris vendor  profi please  and then you have success or make a suppot call when you have a lizenz contract with the vendor SAG over empower portal ...in which aris products are linked  !

Greetings from Berlin , Germany Heik Saulich 10.06.2014 (Hope this helps you to solve your install problems and show you the right way a little bit ....