I had ARIS installed and was running it successfully. Due to job requirements I hadn't used it in a while, but now need to get back in.
I'm getting a pop-up indicating that the tool is trying to go on-line, which I wasn't before. When I click OK on that, I get a pop-up showing that the tool is being downloaded. Then I get a pop-up indicating that the load has failed.
I have tried reinstalling, but am not getting the screens to install in the PROGRAMS listing or on the desktop.
I am running a more current version of JAVA than is indicated as minimum.
Any suggestions?
