JJ

Since the installation of this version (9.8.4) we have experienced very, very slow response times when any user wants to see the occurrence of an object. This is regardless of how the user views the occurrence list. Our DBA has suggested that we build additional indexes on the Database, but this dit not help.

Has any one had a similar problem and found a solution to it?

Johann Janse van Rensburg

by Manuel Monteiro
Posted on Wed, 08/10/2016 - 13:26

problem to install Aris Design Server  version 9.8 1078520 

error bellow .

 

2016-08-10 11:51:02  stdout: Executing command "register external service db url="jdbc:sqlserver://spsqlag00.rede.interna:1433;DatabaseName=BCGA_ARIS9DB;instance=Sede" driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver" username=********************* password=********* maxIdle=15 maxActive=100 maxWait=10000 removeAbandoned=false removeAbandonedTimeout=600 defaultAutoCommit=false rollbackOnReturn=true host="spsqlag00.rede.interna" initialSize=0 testOnBorrow=true validationQuery="select 1" jmxEnabled=true"

2016-08-10 11:51:02  stderr: line 1:205 no viable alternative at character 'a'

2016-08-10 11:51:02  stderr: line 1:471 mismatched character '<EOF>' expecting '"'

2016-08-10 11:51:02  stderr: Error at line 1 of file C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt:

2016-08-10 11:51:02  stderr: Invalid or erroneous command "register external service db url="jdbc:sqlserver://spsqlag00.rede.interna:1433;DatabaseName=BCGA_ARIS9DB;instance=Sede" driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver" username=********************* password=********* maxIdle=15 maxActive=100 maxWait=10000 removeAbandoned=false removeAbandonedTimeout=600 defaultAutoCommit=false rollbackOnReturn=true host="spsqlag00.rede.interna" initialSize=0 testOnBorrow=true validationQuery="select 1" jmxEnabled=true": line 1:224 missing EQ at 'a000086'

2016-08-10 11:51:02  stderr: Use "help" to display a list of available commands.

2016-08-10 11:51:02 error : exitcode 97  -f C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt

2016-08-10 11:51:02 command : -f C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt

2016-08-10 11:51:07  stdout:

2016-08-10 11:51:07  stdout: Executing command "register external service db url="jdbc:sqlserver://spsqlag00.rede.interna:1433;DatabaseName=BCGA_ARIS9DB;instance=Sede" driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver" username=********************* password=********* maxIdle=15 maxActive=100 maxWait=10000 removeAbandoned=false removeAbandonedTimeout=600 defaultAutoCommit=false rollbackOnReturn=true host="spsqlag00.rede.interna" initialSize=0 testOnBorrow=true validationQuery="select 1" jmxEnabled=true"

2016-08-10 11:51:07  stderr: line 1:205 no viable alternative at character 'a'

2016-08-10 11:51:07  stderr: line 1:471 mismatched character '<EOF>' expecting '"'

2016-08-10 11:51:07  stderr: Error at line 1 of file C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt:

2016-08-10 11:51:07  stderr: Invalid or erroneous command "register external service db url="jdbc:sqlserver://spsqlag00.rede.interna:1433;DatabaseName=BCGA_ARIS9DB;instance=Sede" driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver" username=********************* password=********* maxIdle=15 maxActive=100 maxWait=10000 removeAbandoned=false removeAbandonedTimeout=600 defaultAutoCommit=false rollbackOnReturn=true host="spsqlag00.rede.interna" initialSize=0 testOnBorrow=true validationQuery="select 1" jmxEnabled=true": line 1:224 missing EQ at 'a000086'

2016-08-10 11:51:07  stderr: Use "help" to display a list of available commands.

2016-08-10 11:51:07 error : exitcode 97  -f C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt

2016-08-10 11:51:07 command : -f C:\Users\a000086\AppData\Local\Temp\{D6CA6A7F-2AED-47AC-9CE3-A9D42DBEAD47}\{2F95F4D6-FE94-40BE-B916-740F46D7B96D}\DbService.pt

0
by Harry Ratia
Posted on Wed, 08/17/2016 - 15:04

Hello,

 

Did you try running this command in your browser:

 

http://<ARIS Server>/abs/healthchecks.jsp , replacing the "<ARIS Server>" with the name of your ARIS server.

 

It will create an analysis of the performance of your ARIS environment and possibly pinpoint your problem area(s).

Cheers!    / Harry R

0

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