We are migrating from ARIS 9.8.4 to 10.0.1 and would like to know the approach for the same. I think it should be fairly simple like:
- Backup all ADBs
- Backup all filter, template, user, usergroups etc
Run a fresh installation of ARIS 10.0.1 on the same server and than import all the above to finish.
Queries:
- Is the above approach correct? Do we need a fresh database installation also and run the db scripts again? Can we use the same database with credentials which we created for ARIS 9.8?
- Can we installl ARIS 10.0.1 on the same server and later uninstall ARIS 9.8? Will this work?
- Can we restore all data as above? Will we be able to restore the ARIS ADBs in the new 10.0.1 environment?
Thanks a lot in advance.
Kaushik
0
10.4k
6
by Runé Becker
Posted on Tue, 10/24/2017 - 19:59
Dear Kaushik,
Our recommendation is updating 9.8.4 to 9.8.8, the latest service release of 9.8. That extra mile gives you then an advantage of using the convenient way of tenant backup/restore mechanism to switch from ARIS 9 to ARIS 10.
In a tenant backup file there are 95% of all ARIS data included, just the ARIS Connect configuration has to be manually backed up, if you have changed or added there anything at all (both the XML files of and the on-top self-service Connect configuration).
The tenant backup/restore approach was in 9.8 SR4 also available, but under some rare conditions not all data was properly backed up. Then the safer way was to back up all data one by one according to the ARIS Data Migration Guide.
And is there a reason why updating to 10.0 SR1, released back in July, and not to the most recent 10.0 SR2, available since a few days?
I have uninstalled ARIS 9.8.2 and did a fresh installation of ARIS 10.0.2 which was successful. But I am facing an issue to access the ARIS from my laptop. The ARIS 10.0 is opening in the Server (localhost) and I was able to create users and assign privileges.
But from my laptop I am not able to do so. I checked port 80 and I was able to telnet port 80 which is open. I get a message when I start my services
"Started http server on port 31379 since port 31378 is in use or unavailable"
Does this have any significance to accessing the url using webclient?
Well, you already confirmed that on the computer where ARIS is installed, you were logged in for the some administrative tasks. Hence, ARIS Server is running.
But what happens when you open http://172.31.21.146 on that computer where ARIS is installed?
Does the URL automatically change? If so, you need to use that URL also for your local computer to access ARIS from there.
