I attempted to use a shared network folder for ARIS document storage by specifying its path in the "Path to file share" property. The folder has full control permission set to "everyone." However, when I try to upload a file, I encounter an error. Upon checking the ADS log, I found the following error message:
ERROR|ads0000000000|default|eum_f5tDoY|0000000335|Tomcat-http-22|FileSystemUtils - [Network Share] Cannot create storage root for tenant 'default', path '//<SERVER_IP>/sharedFolder/ADS/default', please check the configuration and the access privileges; cause: Cannot create directory '\<SERVER_IP>\sharedFolder\ADS\default'., details: java.io.IOException: Cannot create directory '\<SERVER_IP>\sharedFolder\ADS\default'.
Please note that the specified path exists and I can access, create, copy, and edit files in the shared folder without any issues.