Aris Express Error

HI I am adding the screenshots, so that someone can reply to this.

Hi Nelson,

which Java version and operating system are you using?

Java Version 6 and OS : Windows Vista.

Hi Nelson,

can you please send us a screenshot with the "Details" clicked and a Screenshot of the network setting of your java control panel (at system settings).

Thomas

HI Thomas,

Here is the network settings

Here are the details of the step that get exceuted on clicking the Express file

1. I get the java starting screen as shown below

2. Then I get the below error msg twice

3. Finally on clicking "OK", the application shuts down with the below err msg

Here is my Firefox Browser settings

Any updates on this?? Please reply, as i dont want to miss out on learning this software.

Sorry Nelson for replying late. Your settings will only work if Firefox is your default browser. Double check that Internet Explorer has the correct settings, too.

Do you know if you are operating behind a web proxy? If yes, you may contact your IT department to give you the server's address so that you can configure it directly. The FAQ document describes how to configure proxy settings for Java so that they don't interfer with your browser.

Hi,

just one favor you could do: Thomas asked about the information displayed if you press the "details" button in the messages you sent as screenshots.

Bye,

Frank 

When I click on Details button of the "Security Exception" window, a window called "General Exception Details" opens up. The following are the contents in it.

java.net.MalformedURLException: unknown protocol: socket

at java.net.URL.<init>(Unknown Source)

at java.net.URL.<init>(Unknown Source)

at java.net.URL.<init>(Unknown Source)

at java.net.URI.toURL(Unknown Source)

at com.sun.deploy.net.proxy.DeployProxySelector.connectFailed(Unknown Source)

at java.net.SocksSocketImpl.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at sun.net.NetworkClient.doConnect(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.<init&gt;(Unknown Source)

at sun.net.www.http.HttpClient.New(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source

After clicking on the details button of the "Unable to Lauch Application" window, I get two tabs

1. Exception tab has the below error:

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://download.ariscommunity.com/express.jnlp

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

 

2: Wrapped Exception has the below errors:

java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect

at java.net.SocksSocketImpl.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at sun.net.NetworkClient.doConnect(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.openServer(Unknown Source)

at sun.net.www.http.HttpClient.<init&gt;(Unknown Source)

at sun.net.www.http.HttpClient.New(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

 

PLease let me know if anything else is required from my side. Also firefix is my default browser and I dont think i use any proxy to connect to the net.

Hi Nelson

the log you posted says that Java tries to use a proxy but the proxy is probably not running  ("Can't connect to SOCKS proxy:Connection refused: connect"). Can you check your Java  network settings (Windows controlpanel/Java)

If a proxy is configured try "Use browser settings" or "Direct connection".

Regards Thomas

Thanks Thomas, Finally Aris Express is installed on my Laptop.

I already had by default selected "Use browser settings" in the Java Window. So this time I selected "Direct Connection" and it started working. The whole file got installed and Aris Express is opened in front of me. Strangely in my case "Use deafault browser settings" didnt work.

Thanks so much for all the trouble and help that you all provided.

Thanks once again.

Regards

Nelson Lobo