Hi ,

I am trying to connect to server in ARIS Server Administrator 10.0, but although I enter the correct command "server localhost:14900 default system manager", I am still getting the below error : No connection to Aris Connect Server or Aris Design Server available. 

User system have the license for Connect Server and the runnables are all at state STARTED. You can see attached the log file cip.log.

Moreover the ports that are in use are shown below (from arisclient.cfg) :

present value="TRUE"/>

        <add value="FALSE"/>

        <absinstancename value="abs_local"/>

        <accport value="14011"/>

        <absport value="14900"/>

        <delayedstart value="octopus_local:14920,simulation_local:14910"/>

What am I missing? Is there something I forgot to do?

Thanks in advance.

File attachments
by André Vitor Oliveira
Posted on Mon, 11/18/2019 - 15:39

HI  Paraskevas

In this case you can try to connect directly without the port number... in this case use..

server localhost default sytem manager

let us know the results...



by Paraskevas Petsanas Author
Posted on Wed, 11/20/2019 - 13:38

In reply to by André Vitor

Hi Andre,

Sorry for the late responce. I did it also without the port number but nothing happened.

Do you have any other suggestion?


by Poonam Samant
Posted on Tue, 11/03/2020 - 09:16

Even iam getting the same error. Do you have any suggestion?

by Andraž Rojnik
Posted on Tue, 05/17/2022 - 11:30

I am getting: 

Server connection

An ARIS Server connection issue occurred. Try saving your changes and reopening your models.



What can i do?


by Runé Becker
Badge for 'Mastermind' achievement
Posted on Tue, 05/17/2022 - 12:58

In reply to by Ascaldera

Dear Andraž,

For a new problem it's better to create a new post as that finds more attention by the community than replying to a 2-year old post.

If you using ARIScloud.com, please create a post in ARIS Cloud Support | ARIS BPM Community.

If you are using ARIS as part of a university program, please create a post in University Relations | ARIS BPM Community.

And if you are using ARIS on-premise/local installation, you could try to see for help with a new post in Professional ARIS | ARIS BPM Community. However, our forums are meant to exchange knowledge, but less useful for resolving a technical issue. Therefore, I suggest to raise a support ticket on https://empower.softwareag.com/eservice/.



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