Dear All

We are facing the below error while trying to connect ARIS Business Server to MS SQL Database:

"! cannot connect to SQL Server,SQL state was HY000, error message was: Unable to get information from SQL Server:xxxxxxx"

 

2011-06-21T00:51:22,11 Started profile Public@16070

2011-06-21T00:51:22,11 Started profile Private@16071

2011-06-21T00:51:22,26

2011-06-21T00:51:22,26 Starting ARIS Nameservice 7.1.0.490292(Public)

2011-06-21T00:51:22,57

2011-06-21T00:51:22,57 Starting ARIS Event Service 7.1.0.490292(Private)

2011-06-21T00:51:22,73

2011-06-21T00:51:22,73 Starting ARIS Nameservice 7.1.0.490292(Private)

2011-06-21T00:51:22,73

2011-06-21T00:51:22,73 Starting DB event initialisation 7.1.0.490292(Private)

2011-06-21T00:51:22,151 - event channel is created

2011-06-21T00:51:22,167

2011-06-21T00:51:22,182 Starting ARIS Lockservice 7.1.0.490292(Private)

2011-06-21T00:51:28,214 - using mapping 'com.idsscheer.dl.mapimpl.mssql.AMapping'

2011-06-21T00:51:28,449 - using url 'jdbc:jtds:sqlserver://hostname:1433/ARIS71;instance=MSSQLSERVER'

............................

2011-06-21T00:54:36,557 ! cannot connect to SQL Server, SQL state was HY000, error message was: Unable to get information from SQL Server: xxxxxxx.

2011-06-21T00:54:36,557 Launch of ARIS Lockservice failed!

2011-06-21T00:54:36,557

2011-06-21T00:54:36,557 [ There have been ERRORS, ARIS Server is going down ... ]

2011-06-21T00:54:36,557 Terminating ARIS Server ...

2011-06-21T00:54:36,557 Shutting down DB event initialisation ...

2011-06-21T00:54:36,572 Shutting down ARIS Nameservice ...

2011-06-21T00:54:36,572 Shutting down ARIS Event Service ...

2011-06-21T00:54:36,572 Shutting down ARIS Nameservice ...

2011-06-21T00:54:36,572 ARIS Server terminated!

2011-06-21T00:54:36,572

2011-06-21T00:54:36,572 [ ARIS Server is down ]

2011-06-21T00:54:36,572

2011-06-21T01:29:28,14

This is a first time installation. The server log is above, have changed server names to protect identity.

The Server terminates abruptly. Can anyone help diagnose!

Thanks in advance!

Swati

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