Activation Wizard

Posted by Matthew Cozzi

Posted on Mon, 12/07/2020 - 23:16 in ARIS Express

Hello Frank Weyand,I found other threads on this board where you resolved user issues. The Acitvation Wizard does not complete the task of registering the installation.

Please see the attachement

Please describe the changes required that I can pass to our IT support.

Thank you.

Kind regards,

Matt

aris express

File attachments

ARIS express activation error.docx

448

by Matthew Cozzi Author

Posted on Tue, 12/08/2020 - 04:29

Hello Mr Frank Weyland,

I have attempted to launch the wizard on my personal laptop and receive the same Java IO error.

When I copies the registeration address I receive the following error: XML-RPC server accepts POST requests only.

So It appears there is incorrect configuration that launches the registration.

Kind regards,

Matt

File attachments

ARIS express error log.docx

by Frank Weyand

Posted on Tue, 12/08/2020 - 08:25

Hi,

thank you for your message. We are going to check that.

Bye,

Frank

by Frank Weyand

Posted on Tue, 12/08/2020 - 09:48

Hi,

please try again. This should work now.

Bye,

Frank

by Everson Alencar

Posted on Tue, 12/08/2020 - 13:08

Yesterday, it did not go trough the third step of registration.

I tryed today and it works!

Thank you very much!!!

by Edmund Hearle

Posted on Tue, 03/16/2021 - 23:54

Hi, I launch ARIS Express for the first time and get to the stage where I enter username and password.

After that I get a never ending blue spinning wheel.

ANy ideas?

by Frank Weyand

Posted on Wed, 03/17/2021 - 08:37

Hi Edmund.

Usually, if that happens, the call to the community to check the account is blocked. Please contact your IT.

Bye,

Frank

by Sundar Purushothaman

Posted on Thu, 03/18/2021 - 07:52

hi < I am facing the blue wheel spinning issue after i entered the user name and password. the wheel is spinning without any progress to next step.

by Sundar Purushothaman

Posted on Thu, 03/18/2021 - 07:53

i also tried to login to the community and then download the exe file. , this option also didnt work for activation

Activation Wizard

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