MC

Hello Frank Weyand,I found other threads on this board where you resolved user issues. The Acitvation Wizard does not complete the task of registering the installation.

Please see the attachement

Please describe the changes required that I can pass to our IT support.

Thank you.

Kind regards,

Matt 

by Matthew Cozzi Author
Posted on Tue, 12/08/2020 - 04:29

Hello Mr Frank Weyland,

I have attempted to launch the wizard on my personal laptop and receive the same Java IO error.

When I copies the registeration address I receive the following error: XML-RPC server accepts POST requests only.

So It appears there is incorrect configuration that launches the registration.

Kind regards,

Matt

 

File attachments
1
by Frank Weyand
Posted on Tue, 12/08/2020 - 08:25

 

Hi,

thank you for your message. We are going to check that.

Bye,

Frank

1
by Frank Weyand
Posted on Tue, 12/08/2020 - 09:48

Hi,

please try again. This should work now.

Bye,

Frank

1
by Everson Alencar
Posted on Tue, 12/08/2020 - 13:08

Yesterday, it did not go trough the third step of registration.

I tryed today and it works!

Thank you very much!!!

1
by Edmund Hearle
Posted on Tue, 03/16/2021 - 23:54

Hi, I launch ARIS Express for the first time and get to the stage where I enter username and password.

After that I get a never ending blue spinning wheel.

ANy ideas?

1
by Frank Weyand
Posted on Wed, 03/17/2021 - 08:37

Hi Edmund.

Usually, if that happens, the call to the community to check the account is blocked. Please contact your IT.

Bye,

Frank

1
by Sundar Purushothaman
Posted on Thu, 03/18/2021 - 07:52

hi < I am facing the blue wheel spinning issue after i entered the user name and  password. the wheel is spinning without any progress to next step. 

1
by Sundar Purushothaman
Posted on Thu, 03/18/2021 - 07:53

 i also tried to login to the community and then download the exe file. , this option also didnt work for activation

1

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock