Thu, 2023-09-21 12:00
MC
Hello Frank Weyand,I found other threads on this board where you resolved user issues. The Acitvation Wizard does not complete the task of registering the installation.
Please see the attachement
Please describe the changes required that I can pass to our IT support.
Thank you.
Kind regards,
MattÂ
Hello Mr Frank Weyland,
I have attempted to launch the wizard on my personal laptop and receive the same Java IO error.
When I copies the registeration address I receive the following error: XML-RPC server accepts POST requests only.
So It appears there is incorrect configuration that launches the registration.
Kind regards,
Matt
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Hi,
thank you for your message. We are going to check that.
Bye,
Frank
Hi,
please try again. This should work now.
Bye,
Frank
Yesterday, it did not go trough the third step of registration.
I tryed today and it works!
Thank you very much!!!
Hi, I launch ARIS Express for the first time and get to the stage where I enter username and password.
After that I get a never ending blue spinning wheel.
ANy ideas?
Hi Edmund.
Usually, if that happens, the call to the community to check the account is blocked. Please contact your IT.
Bye,
Frank
hi < I am facing the blue wheel spinning issue after i entered the user name and password. the wheel is spinning without any progress to next step.Â
 i also tried to login to the community and then download the exe file. , this option also didnt work for activation