Social Media means: user-generated content, wisdom of crowds, a high level of interconnectedness, real-time communication, viral effects…. A few well-known...
It is Christmas time! Back then, when I was a child, my parents asked me for my Christmas wish. One of the bad things about growing up is that nobody is asking you for your wish anymore and you have to find an excuse on your own to buy this fancy new geek device...
Some weeks ago, my fellow colleague Roland ( @rolandwoldt) pointed me to the book “Getting Real” written by the well-known web design company 37signals. The book talks about their approach to manage web development projects. In that context, getting real means:
My research colleagues and I have launched a new website where people can test their comprehension of BPMN models at http://www.bpmn-selftest.org/. The website is part of a research project of HU Berlin and TU Eindhoven.
The Fraunhofer Institute for Software and System Technology (Fraunhofer ISST) has published a study on monitoring of business processes in the financial services industry.
I am from the Lanner Group, the Simulation Partner for IDS Scheer. The ARIS Business Simulator is based on L-SIM from my company. We have long experience in developing simulation products and applying them across many industries. In this video I introduce the WITNESS Simulation Software as an option for further simulation when customers want a different visualisation or extra requirements outside of the automatic Business Process diagram simulation offered by ARIS.
This model displays the contents of a problem record which is created during the activity “ Problem logging” and then maintained throughout the lifecycle of a...
The Dependency and Controlling Model shows how a certain ITIL process interacts with other ITIL processes by displaying which data/information is exchanged between the processes. For example, on the one hand, the Problem Management Process needs the Incident Records and Problem Descriptions as input from the Incident Management Process in order to detect and solve potential problems.
Using the classical Event driven process model type the process flow of the Problem Management process is displayed her. This model shows how the different core activities are logically and chronologically interwoven witch each other using functions and event object types. Furthermore all the interfaces to other ITIL processes are modeled so that an end-to-end process overview is achieved.
In the last time a saw an interesting Expert Paper from Oliver Raths and Harry Enns about Business Intelligence (BI) and ARIS, which I don’t want deny you.
After a great evening event and not much sleep I had to choose a session that will make me wide awake this morning. As usual there was a good choice of three interesting sessions and I finally decided for the Session of Mr. Joni Lehtonen ( Vice President, Tieto Business Process Services) with the title “Enable Your Employees to Make Smart Operational Decisions - How to Improve Your Business Processes Performance, be Predictive and Meet the Customer Expectations? “.
Before starting for the second day of ARIS ProcessWorld on tour I want to give you some impressions about the evening event that took place in SAS Radisson Scandinavia yesterday evening.
“Implementing Internal Control: Overcoming the Practical Hurdles” was the title of the first session I attended to today. Ron Hartman (Manager Control Corporate HCME) showed insight together with one of my IDS colleagues Michiel Jorna ( Sr Consultant IDS Scheer The Netherlands) in Hitatchi implementing Internal Control supported by ARIS .
Beside some really nice impressions of Denmark’s capital city Copenhagen, being at ARIS ProcessWorld on tour gave me the opportunity to hear some really interesting thoughts and to have some nice discussions with people from all over the world until now. What I have in store for you in this article is the keynote of Dr.
