ARIS BPM Blog

Using the classical Event driven process model type the process flow of the Problem Management process is displayed her. This model shows how the different core activities are logically and chronologically interwoven witch each other using functions and event object types. Furthermore all the interfaces to other ITIL processes are modeled so that an end-to-end process overview is achieved.

In the last time a saw an interesting Expert Paper from Oliver Raths and Harry Enns about Business Intelligence (BI) and ARIS, which I don’t want deny you.

After a great evening event and not much sleep I had to choose a session that will make me wide awake this morning. As usual there was a good choice of three interesting sessions and I finally decided for the Session of Mr. Joni Lehtonen ( Vice President, Tieto Business Process Services) with the title “Enable Your Employees to Make Smart Operational Decisions - How to Improve Your Business Processes Performance, be Predictive and Meet the Customer Expectations? “.

The Hierarchy Model gives a structured overview of the make-up of an ITIL process by displaying the key activities within a certain ITIL Process.

Before starting for the second day of ARIS ProcessWorld on tour I want to give you some impressions about the evening event that took place in SAS Radisson Scandinavia yesterday evening.

“Implementing Internal Control: Overcoming the Practical Hurdles” was the title of the first session I attended to today. Ron Hartman (Manager Control Corporate HCME) showed insight together with one of my IDS colleagues Michiel Jorna ( Sr Consultant IDS Scheer The Netherlands) in Hitatchi implementing Internal Control supported by ARIS .

Beside some really nice impressions of Denmark’s capital city Copenhagen, being at ARIS ProcessWorld on tour gave me the opportunity to hear some really interesting thoughts and to have some nice discussions with people from all over the world until now. What I have in store for you in this article is the keynote of Dr.

On Wednesday ARIS ProcessWorld on tour opens its doors for the third time this year. After two great events in Munich and Prague, ProcessWorld is now coming to Copenhagen. Never before have so many BPM-, EA-, and ARIS experts gathered in the Nordics at the same time.

For the first time I joined Gartner’s Symposium ITexpo in Cannes. The event took place in the pretty famous Palais des Festivals de Cannes. The only difference...

The key to effective ITSM is ensuring that there is clear accountability and roles defined to carry out the practice of Service Operation. A role is often tied...

Many people understand the need for BPM, but what do you use to convince senior managers that there are real, quantifiable, benefits from investing in implementing BPM? In this Webcast I will focus on understanding the nature of BPM and the short, medium and long term benefits of implementing it.

Everyone wants a good process. Our businesses would be more profitable if we had them. But do we know what a good process is? Would we recognized one if we saw it? And how do we ensure we can design them?

The ITIL Process Map is the starting point for all drill-down activities within the ARIS ITIL Reference Model. The Process Map structures all ITIL V3 processes and functions along the different ITIL Service Lifecycle Phases. For all processes and functions more detailed models depicting further information have been assigned.

What is ITIL?

I just returned from our weekly ARIS Express status meeting and I want to give you an update about the current progress. Not even 2 months ago, we released ARIS Express to the public, but there are already 10.000 registered copies. People from all over the world are using ARIS Express and share their models here in ARIS Community. Currently, you can also win an iPod Touch if you share your ARIS Express model with ARIS Community members.